Terms & Conditions

Welcome to Julhas (“we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website https://julhas.store and any purchase made through it.
By using our website or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.

1. General Information

Julhas is a U.S.-based online retail store specializing in high-quality, affordable, and non-branded kitchen and home products.
We are committed to providing excellent customer service and secure online shopping.

By placing an order with us, you confirm that:

  • You are at least 18 years old or have legal permission from a parent or guardian.

  • The information you provide during checkout is accurate, complete, and current.

  • You agree to comply with all applicable laws and regulations when using our website.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion if we suspect any fraudulent, abusive, or unlawful activity.

2. Product Information

We strive to ensure that all product details, descriptions, and prices are accurate and up to date.
However, minor variations in color, design, or packaging may occur due to lighting or manufacturing differences.

All our listed products are non-branded, designed for general household use, and tested for quality.
If a product arrives damaged, defective, or incorrect, please contact us immediately to arrange a replacement or refund in accordance with our Return & Refund Policy.

3. Pricing, Payment & Order Confirmation

All prices are displayed in U.S. Dollars (USD).
We reserve the right to change prices, offers, or promotions at any time without notice.

We accept secure payments through trusted third-party processors.
By submitting your payment information, you authorize us and our payment partners to charge the total order amount.
We do not store or have access to your credit/debit card information.

After placing your order, you will receive an email confirmation containing your order details.

4. Shipping & Delivery

Please refer to our Shipping Policy for detailed information.

  • All orders are processed and dispatched within 1–2 business days after payment confirmation.

  • Standard delivery within the United States takes approximately 5–8 working days.

  • We offer Free Shipping on all U.S. orders.

  • Customers can request an address correction before dispatch by emailing support@julhas.store with their order number.

Once an order has been shipped, we are unable to modify the address or cancel the shipment.

5. Returns, Refunds & Replacements

Please refer to our Return & Refund Policy for complete details.

We offer a 30-day return period from the date of delivery.
If you receive a damaged, defective, or incorrect product, we will provide a refund or replacement at no extra cost.
Refunds are processed within 1–3 business days after approval and may take up to 30 days to reflect in your bank account.

6. Limitation of Liability

To the maximum extent permitted by law, Julhas shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
We are not responsible for delivery delays caused by shipping carriers, weather conditions, or unforeseen circumstances beyond our control.

All products should be used as intended and in accordance with any provided instructions.
We are not responsible for damages resulting from product misuse.

7. Intellectual Property Rights

All content available on our website, including text, graphics, logos, product photos, and layout, is the property of Julhas and protected under copyright and intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content from our website without our prior written consent.

8. Privacy & Data Protection

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
By using our website, you consent to our collection and use of data as described in the Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.
Any changes will be effective immediately upon posting to this page, and the date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Julhas
Email: support@julhas.store
Phone: +1 (760) 863-5215
Address: 79835 California Highway 111, La Quinta, California 92253, United States